Our Optical benefit limits have been compared with several other health funds
products. Highest Dental benefits apply on LifeChoice® and LifeChoice Plus®. See Quick
Quote for more information.
Australian Unity rated top service company & awarded the 2009 Cannex Canstar Award for
Innovation Excellence
Australian Unity took out the overall top award—Outstanding Business Service Award—at
the International Customer Service Professionals (ICSP) Awards 2009. Australian Unity also
received the top (platinum) award in the large business category, the Toll Ipec Large
Business Award, for the second year running.
The ICSP Awards are the premier awards for the customer service industry in Australia and
New Zealand. The awards recognise the world-class best practices of some of Australia’s
and New Zealand’s best and most innovative customer service businesses.
The awards process measured Leadership and Service Culture, Service Standards, Training
and Development Continuous Innovation and Improvement, Service Resolution and
Responsiveness and Benchmarking Service Standards in the industry.
Australian Unity is also the proud recipient of the 2009 Cannex Canstar award for
Innovation Excellence.
Code of Conduct
Australian Unity proudly supports and complies with the Private Health Insurance Code of Conduct. A copy of the Code of Conduct brochure is available
here.
